Monday, March 21, 2011

use paperless check in on united airlines

United airlines announced the expansion of mobile check-in and mobile boarding passes to United customers traveling on international flights. Customers may check in at united.com using a Web-enabled mobile phone beginning 24 hours before departure.

Additionally, United's mobile boarding pass option is now available to customers departing from airports in London, Munich, Amsterdam, Brussels, Geneva, Zurich, Moscow and Osaka. United plans to introduce the mobile boarding pass option at additional international airports, including Frankfurt, Tokyo Narita and Hong Kong, in the coming months. United currently offers paperless boarding at 62 U.S. airports, including its hubs in Chicago, Denver, Washington Dulles, San Francisco and Los Angeles.

"The expansion of our paperless check-in feature and boarding option to international travel enables our customers to enjoy even more flexibility and control throughout their travel experience," said Martin Hand, vice president of customer experience.

In addition to using the more environmentally friendly paperless boarding pass option, customers may also use Web-enabled mobile devices to check flight status, flight availability, itineraries and Mileage Plus® accounts, and sign up for notification via email, phone or text message of any changes to flight status. With the My Itineraries(SM) function, customers can view their itineraries and, in the event of missed connections, see the flights on which they have been automatically rebooked, rather than waiting in line at the airport for agent assistance.

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